I generally resist the idea that websites are IT projects (which reduces the work of web design to its computer-related parts, and, specifically, to the act of writing code, and leaves most of the rest to chance), but as long as web design is considered a branch of IT, every point this article makes goes off like a gong in my brain.
Gong:
Few IT projects are displays of rational decision-making from which AI can or should learn. As software practitioners know, IT projects suffer from enough management hallucinations and delusions without AI adding to them.
Gong:
Next to electrical infrastructure, with which IT is increasingly merging into a mutually codependent relationship, the failure of our computing systems is an existential threat to modern society.
Frustratingly, the IT community stubbornly fails to learn from prior failures. IT project managers routinely claim that their project is somehow different or unique and, thus, lessons from previous failures are irrelevant.
Gong:
The consequences of not learning from blunders will be much greater and more insidious as society grapples with the growing effects of artificial intelligence, or more accurately, “intelligent” algorithms embedded into software systems.
Gong:
The more complex and interconnected the system, the more opportunities for errors and their exploitation. A nice start would be for senior management who control the purse strings to finally treat software and systems development, operations, and sustainment efforts with the respect they deserve. This not only means providing the personnel, financial resources, and leadership support and commitment, but also the professional and personal accountability they demand.